Community Operations Bureau

Members of the Community Operations unit main responsibility is to promote the Department's mission and values. We conduct community education seminars and develop programs and strategies to reduce crime in the city of Mayfield Heights.

Community Operations offer several different programs for our residents and businesses.              

Residential Programs:

  • Neighborhood Watch
  • Citizens Police Academy
  • C.A.T.S. Academy (Citizens Academy for Teenage Students)
  • Home Safety Assessment inspections
  • Defensive Tactics for Women
  • Bike Rodeos
  • Safety talks to groups (elderly, schools, community groups)
  • Address traffic complaints.
  • Recognize/address and resolve any neighbor problem/complaint that arises.
  • Address residential complaints concerning Departments’ services.
  • Conduct traffic surveys/studies at locations of high residential concern.
Business Programs:

  • Business Safety Assessment inspections
  • Develop exclusive Emergency Response Protocols for Corporations/Businesses.
  • ALiCE Training (lifesaving response to active shooter situations)
  • Crime Prevention and Safety tip programs
  • Any type of Employee Safety education/training seminars
  • Address any merchant/business/corporation complaint concerning our Departments’ services.
  • Create Merchant Shoplifter Protocols


Community policing is a philosophy that promotes organizational strategies that support the systematic use of partnerships and problem-solving techniques to proactively address the immediate conditions that give rise to public safety issues such as crime, social disorder, and fear of crime.  The Mayfield Heights Police Community Operations Unit was established specifically to address any of these situations. 

Please call #440-442-2323 and ask for Community Operations.

Lt. Rodney Leonard ext #227
Sgt. Donavin Paquette ext #360
Cpl. Doug Woods ext #222