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The Finance Department office hours are 8:00 a.m. - 5:00 p.m. Monday through Friday. 

Click here for full contact listing



REMINDER: All residents are required to file yearly Municipal Income Tax returns by April 15, even if no tax is due. For filing requirements, visit or call 1-800-860-7482.


The Regional Income Tax Agency (RITA) invites all taxpayers who are required to file a municipal income tax return for any RITA municipality to attend a free Taxpayer Assistance Event.  Agents will be on-site to answer questions and assist with RITA municipal income tax return preparation.  To receive assistance please bring with you all necessary tax documentation, including the following:

  • Social Security Numbers for yourself and your spouse
  • W2s from all employers and Form 1099s
  • Federal Schedules C, E, & F, Federal forms K-1, 2106, 3903 & 1040 (if applicable)
  • Addresses and dates for each location in which you resided during 2014


RITA agents will work with taxpapers on a first come, first served basis.  Depending on the size of the turnout, wait times may vary; please plan for suach a possiblity.  The events are being held in the following locations:

March 5, 2015 - 12 noon to 6 pm 
City of Willoughby Hills
35405 Chardon Road
Willoughby Hills, Ohio  44094

March 10, 2015 - 1 pm to 7 pm
City of Solon
Grantwood Golf Course Banquet Room
38855 Aurora Road
Solon, Ohio  44129

Taxpayer assistance is also available at the following RITA offices.  No appointment is necessary however, assistance is on a first come, first served basis and wait time may vary.

Cleveland Heights Office
40 Severance Circle
Cleveland Hts., Ohio 44118
Mon - Fri 8:30 am to 5 pm

Lake County - Mentor Office
8500 Civic Center Boulevard
Mentor, Ohio  44060
Tues & Thurs 8 am to 4:30 pm (closed 1 - 1:30 for lunch)

Brecksville Office
10107 Brecksville Road
Brecksville, Ohio  44141
Mon - Fri 8 am to 5 pm
Following Saturdays:
March 7, 14, 21 and 28

For more information please contact RITA Customer Service at 1-800-860-7482.


Other News:

The Auditor of State’s Office has released its audit of the Financial Statements of the City of Mayfield Heights for 2013. Once again the City has received an unqualified opinion as to its statements fairly representing the financial position of the City. This report can be accessed at Click on the Audits tab, then Search Audits, put in Mayfield Heights and the Audited Financial Statements can be reviewed from 1996 to the present.